FAQ

How Do I?

Every order form MUST include a Medicare/Medicaid number to receive a discount.
Simply include the number in specified field when ordering online, or in the “Special Instructions” section at the bottom of our paper forms.

For Customer Support, please visit our Support Page or call us at 800-523-7672.

To open a new Microsonic Account simply go here.  Then, fill out this credit application and send it to brenda@microsonic-inc.com.

To check the status of an order, simply visit our Support Page. You may also call us at 800-523-7672.

To place a remake order, visit our Support Page. If calling, please have your previous order number handy.

You may also call us at 800-523-7672.

To download the Microsonic Custom Earmold Manual, go here.

To place an online order, go to the “Audiology” in the main navigation and select “AuD Online Ordering”. Next, select from AdultPediatric, and Hearing Protection order portals.

Simply use your Microsonic Account number to log in

To update your Microsonic Account Information, go here.

To make your business part of the Microsonic AuD Network go here.

To speak with Monika Major, our resident custom earmold specialist (and President / Owner of Microsonic!), please contact her here. You may also book a time to speak with Monika by calling 800-523-7672.

To find information on everything from custom earmolds and hearing protection products, to material options, colors and styles, go here

To confirm a warranty for a product, simply visit our Support Page and send us a message. Please include your product’s invoice number.

You may also call us at 800-523-7672.

For information on available color options and color styles, review our Color Chart and Silicone Styles & Color Combinations.

Custom Earmolds by Microsonic

Custom Earmolds