FAQ

How Do I?

For Customer Support, please visit our Support Page or call us at 800-523-7672.

To open a new Microsonic Account simply go here.  Then, fill out this credit application and send it to info@microsonic-inc.com.

To check the status of an order, simply visit our Support Page. You may also call us at 800-523-7672.

To place a remake order, visit our Support Page. If calling, please have your previous order number handy.

You may also call us at 800-523-7672.

To download the Microsonic Custom Earmold Manual, go here.

To place an online order, go to the “Audiology” in the main navigation and select “AuD Online Ordering”. Next, select from AdultPediatricHearing Protection, and EarSuspenders order portals.

Simply use your Microsonic Account number to log in.

To update your Microsonic Account Information, go here.

To make your business part of the Microsonic AuD Network go here.

To speak with Monika Major, our resident earmold specialist (and President / Owner of Microsonic!), please contact her here. You may also book a time to speak with Monika by calling 800-523-7672.

To find information on everything from earmolds and hearing protection products, to material options, colors and styles, go here

To confirm a warranty for a product, simply visit our Support Page and send us a message. Please include your product’s invoice number.

You may also call us at 800-523-7672.

For information on available color options and color styles, review our Color Chart and Silicone Styles & Color Combinations.